Terms & Conditions

Goods will usually be delivered within 7-10 working days of receipt of your order unless express delivery or prior arrangement has been made.  

All deliveries must be opened immediately upon receipt of delivery and any breakages must be reported to us within 24 hours of delivery either by phone or email.

Cancellation

You have the legal right to cancel your order within seven working days of receiving the goods under the Distance Selling Regulations. The returning of goods is your responsibility and they must be returned to us in the same condition they were received with the original packaging.

Returns Policy

If you wish to cancel your order and return it to us, you must let us know within  14 days of receiving your parcel.  You will then need to return the order to us, in its original packaging and at your own expense, within 14 days. Once we have received the order back we will issue a full refund including the original delivery charge.

All refunds will be processed within 14 days  

Our Returns address is The Artists' Quarter, Unit 2, Holt Court, Pendle Street, Nelson  BB9 7EB