Terms & Conditions

Goods will usually be delivered within 7-10 working days of receipt of your order unless express delivery or prior arrangement has been made.  

All deliveries must be opened immediately upon receipt of delivery and any breakages must be reported to us within 24 hours of delivery either by phone or email.

Cancellation

You have the legal right to cancel your order within seven working days of receiving the goods under the Distance Selling Regulations. The returning of goods is your responsibility and they must be returned to us in the same condition they were received with the original packaging.

Returns Policy

If you wish to cancel your order and return it to us, you must let us know within seven working days of receiving your parcel.  You will then need to return the whole order to us, in its original packaging and at your own expense. Once we have received the whole order back we will issue a full refund including the original delivery charge.

All refunds will be processed within 14 days  

Our Returns address is The Artists' Quarter, Pendle Village Mill, Hollin Bank, Brierfield. BB9 5NG